Terms of Use

1.Who you are agreeing with

SendProposalsFast is operated by Benjamin Krall, an individual doing business as SendProposalsFast, in the state of Florida, United States. In this document, “we” and “us” mean that operator, and “you” means the person or business using the service.

These terms are the agreement between us. They apply the moment you use SendProposalsFast, whether or not you create an account, and they apply alongside our Privacy Policy, which explains what we do with personal information.

You need to be at least 18 and able to enter a contract. Creating an account confirms you are. SendProposalsFast is a tool for business use, not a consumer product.

You agree to receive contracts, notices, receipts and disclosures from us by email and on this site rather than on paper. You can withdraw that, and it means closing the account, because we have no other way to run one.

2.What the service does

You write a proposal: a title, a scope, optional priced line items, optional terms. We publish it at a unique web link and your client reads it in a browser. From that link they can accept it, decline it, or ask you a question, and if you have an account we email you what they did.

Your client never needs an account. You can use the service without one too, in which case the proposals you create belong to the browser cookie that made them, described below under proposals sent without an account.

3.Acceptance is a record, not a signature

When a client accepts a proposal, we record that they typed a name and pressed a button at a particular moment, along with the exact items and total they agreed to. That is a clear, timestamped record of intent, and for most everyday work it is enough.

It is not a qualified electronic signature. We do not verify anyone's identity, we do not notarize anything, and we do not build the kind of audit trail an e-signature standard calls for. If a deal needs a signature that will hold up to that scrutiny, use a service built for signatures.

The agreement a proposal forms is between you and your client. We are not a party to it, we do not review what you write, and we take no position on whether it is enforceable. The template text and example terms on this site are examples for you to edit, not legal advice.

4.Your account

Give us a real email address, keep your password to yourself, and tell us if you think someone else has got into your account. Anything done through your account is treated as done by you, unless it happened because we got something wrong.

One account is for one person or business. You are welcome to send proposals on behalf of your own clients, but do not resell accounts or share one between separate businesses.

5.Proposals sent without an account

If you send a proposal without registering, we hold it against a cookie in your browser. Those links stay open for 7 days, and you can create 3 proposals in total under one cookie.

Read that limit carefully, because it is not quite a free account's. A proposal that expires still counts against the 3, and without an account there is no way to delete one. Registering while the cookie is still there moves them onto your new account, where you can delete and make room.

Clear that cookie, or use another device, and we have no way to connect you to those proposals or to give them back. If keeping a proposal matters to you, register.

6.Plans, billing, and cancelling

A free account keeps 3 proposals at a time, with links that stay open for 21 days. Pro lifts the count, hands you the window to set yourself, and adds the other features listed on the pricing page. Pro turns on the moment the payment succeeds. There is nothing to ship and nothing to wait for.

• Pro is $12 per month, or $99 per year, in US dollars. We charge it in advance. It renews automatically at the same price for another term of the same length, and it keeps renewing until you cancel.
• The charge shows on your statement as SENDPROPOSALSFAST.
• Stripe processes the payment and stores the card. We never see or hold your card number.
• You cancel from Manage billing on the pricing page, which opens Stripe's billing portal. Cancelling stops the next charge, and Pro keeps working until the end of the period you have already paid for.
• If your first Pro charge is not what you expected, email us within 14 days of it and we will refund it in full. After that first charge we do not refund unused time. You can always ask, and we will look at it.
• If we change the price, we will email you at least 30 days beforehand. The new price applies from your next renewal, and you can cancel before then and never pay it.
• Prices exclude any sales tax or VAT we are required to collect.
• If you disagree with a charge, email us before you ask your bank to reverse it. A chargeback locks the account until it is settled, and we would rather just fix it.

If a renewal payment fails, the account drops to the free plan and its limits straight away, while your card is retried. Nothing is deleted, and updating your card in the billing portal turns Pro back on. While you are over the free limit you will not be able to create another proposal until you delete some or Pro is back.

7.Your proposals stay yours

You own everything you write: your scope text, your prices, your logo, your terms. You give us permission to store it, publish it at a view link, render it in a browser, and email it where you ask us to, which is what it takes to run the service. That permission ends when you delete the content or close the account.

You are responsible for what a proposal says, that you may sell what it offers, and that you have the rights to any logo or image you link to.

We do not sell your content, we do not use it to train machine learning models, and we do not show it to anyone except the client you sent it to, other than the narrow cases in the Privacy Policy.

If you send us an idea for the product, we can use it, freely and for good, without paying you or crediting you. Do not send us something you want to keep.

8.The people you send proposals to

When you type a client's name or email address into a proposal, you are asking us to handle that person's information on your behalf. You are the one who has a relationship with them, so you are responsible for having a proper reason to send them a proposal and for meeting whatever privacy and marketing rules apply where you both are.

A view link is unguessable, and search engines are told not to index it. It is still a link. Anyone who has it can read the proposal, so treat it the way you would treat emailing a PDF.

A proposal can point somewhere else: your payment link, your website, your logo. Those places are not ours and we do not check them. What happens on them is between you, your client, and whoever runs them.

9.Handling your clients' information for you

This section is our data processing agreement. You do not need to sign anything, and there is no separate document to ask us for.

When we hold information about your clients, we act for you.

• We process it only to run the service, and only as these terms and your use of the product instruct us.
• Anyone who can see it is bound to keep it confidential.
• We keep it secure, in the ways the Privacy Policy sets out.
• We use the companies listed in the Privacy Policy and no others. We will tell you before we add one, and if you object, you can close your account.
• We help you answer a client's request to see, correct, or delete what we hold, and we help you if there is a breach or an assessment to do.
• We tell you without undue delay if we learn of a breach affecting your clients' information.
• When you close your account we delete it, on the schedule in the Privacy Policy.
• We give you what you need to check we are doing this. If you want an audit beyond that, ask, and you pay for it.

Where the information comes from the UK or the European Economic Area, the European Commission's standard contractual clauses of 4 June 2021 apply, module two, with you as exporter and us as importer, together with the UK Addendum where the UK is involved. Florida law governs them and the courts named below are the ones. You agree to those clauses when you agree to these terms.

Three things about your clients are our own decision rather than yours, so for those we are not acting as your processor: the record that an address unsubscribed, what we do with an abuse report, and the security logs that keep the service standing up. The Privacy Policy says the same from the other side.

10.What you may not use it for

• Sending unsolicited bulk email. Proposals go to people who are expecting to hear from you about a specific job.
• Anything illegal, fraudulent, or deceptive, including proposals for goods or services you cannot lawfully sell, and impersonating another business.
• Phishing, malware, or using a proposal to collect passwords, card numbers, or other credentials.
• Breaking, probing, or overloading the service: scraping, automated account creation, circumventing the plan limits or the rate limits, or trying to reach another account's data.
• Reselling or white-labelling the service as your own product.

You confirm you are not in a country the United States embargoes, that you are not on a US restricted-party list, and that you will not let anyone who is use the service through you.

Anyone can report a proposal link for abuse from the footer of the page it is on. We look at reports and can take a link down.

11.Email we send for you

On Pro, we can email a proposal to your client for you, with replies going to your address, and send up to two follow-up reminders about a proposal nobody has answered. Reminders stop as soon as the proposal is answered or expires, or when you turn them off. We also email you before one of your links is about to close.

When we email a proposal for you, you are the one behind the message. You chose the recipient and you wrote what it says, and you are responsible for it being an email that person is expecting. We handle the sending and the unsubscribe link.

Every one of those emails carries an unsubscribe link. If a recipient uses it, we stop sending to that address across the whole service, permanently, and you cannot override it. You can still send them a view link yourself. If the recipient themselves asks us to undo it, we will, and only ever on their own request.

12.Getting paid by your client

Pro lets you attach your own payment link, from your own processor, and show a deposit or the full amount as due on acceptance. Money moves directly between your client and your processor. It never passes through us, and we take no cut of it.

That means invoicing, refunds, chargebacks, tax, and any argument about whether the work was done are between you, your client, and your processor. We can show what the proposal said and when it was accepted, and that is the extent of what we can help with.

13.Availability, changes, and the service as it is

We aim to keep the service up and quick, and we do not promise any particular level of uptime. We may change, add, or remove features. If we remove something you depend on, or shut the service down, we will email registered accounts, and if you ask we will send you a copy of your proposals.

A view link closes at the end of its window: 7 days for a proposal sent without an account, 21 days on a free account. On Pro you choose the window on each proposal — 7, 14, 30 or 60 days, or no deadline at all — and 30 days is what you get if you choose nothing. Closing the link does not delete the proposal. The record, its status, and what your client did stay in your account. The window is fixed when the proposal is sent and from the tier you are on then, so a proposal made on the free plan keeps its 21 days even if you upgrade afterwards. Duplicate it to get a fresh link.

To the fullest extent the law allows, the service is provided as it is and as it is available, with no warranties of any kind, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

We do not currently take backups of your data. Keep your own copy of anything you cannot afford to lose.

We are not responsible for a failure or delay caused by something outside our reasonable control: a hosting or network outage, a payment processor going down, a fire, a flood, a war, a government order, or an attack on the service.

14.Suspending and closing accounts

You can stop using the service at any time, and you can ask us to delete your account and everything in it by emailing support@sendproposalsfast.com. Deleting a proposal kills its view link immediately.

We can suspend or close an account that breaks the acceptable use section, that puts the service or other people at risk, or that has not paid. Where it is practical and not a security problem, we will tell you first and give you a chance to fix it. If we close your account without cause, we will refund the unused part of anything you have paid.

15.Limits on liability

To the fullest extent the law allows, neither side is liable to the other for indirect, incidental, special, or consequential losses, or for lost profits, lost business, lost data, or lost goodwill, however they arise.

Our total liability to you for everything connected with the service, added together and not counted per claim, is capped at the greater of the amount you paid us in the 12 months before the claim, or $100. That reflects what this service costs and what it does: it publishes documents you write, and it does not stand behind the deals in them. The cap holds even if something else in these terms turns out not to fix your problem.

None of these limits apply to what you owe us under the section on what you cover us for, to what you owe us for a plan you have used, or to what you owe us for using the service in a way the acceptable use section forbids.

Nothing here limits liability that cannot be limited by law, and some places do not allow some of these exclusions, in which case they apply to you only as far as that law allows.

16.What you cover us for

If someone brings a claim against us because of what you put in a proposal, who you sent it to, or a way you used the service that breaks these terms or the law, you will cover it: the damages, the settlement, and our reasonable legal costs.

We will tell you about the claim promptly. You can take charge of defending it, with a lawyer we are content with, and we can join in at our own cost. Do not settle anything that admits we did something wrong, or that asks us to do or stop doing something, without asking us first.

17.Settling a disagreement

Email us first. Most things end there.

If they do not, the dispute goes to binding arbitration, one person at a time, run by the American Arbitration Association under its Consumer Arbitration Rules. It happens in Florida or by video, whichever you prefer. The arbitrator can award anything a court could.

Two things sit outside this. Either of us can take a dispute to small claims court if it belongs there. Either of us can ask a court for an order to stop misuse of the service or of what we own.

Neither of us will bring a claim as part of a class action or a representative action, and the arbitrator cannot hear one.

You can opt out. Email support@sendproposalsfast.com within 30 days of first agreeing to these terms, with “arbitration opt-out” and your account email in it, and this section does not apply to you. Nothing else changes, and we will not treat you differently for it.

18.Copyright complaints

If you think something published here infringes your copyright, email support@sendproposalsfast.com with DMCA in the subject line. Tell us what work you own, the exact link to the infringing copy, and how to reach you. Include a statement that you believe in good faith the use is not authorised, and a statement that what you have told us is accurate and that you are the owner or are authorised to act for them, under penalty of perjury.

We take down anything that looks like a valid complaint and tell whoever posted it. They can send us a counter-notice. We close accounts that infringe repeatedly.

19.Notices

We send notices to the email address on your account, so keep it current. A notice counts as given the day we send it. If you have no account, we post it on this page and it counts from the day it appears.

You send us notices at support@sendproposalsfast.com, legal ones included. That address reaches Benjamin Krall directly.

20.Changes to these terms

We can update these terms. The effective date at the top of this page always says which version is current. If a change materially affects you, we will email registered accounts at least 14 days before it takes effect.

Carrying on using the service after a change takes effect means you accept the new terms. If the change is one you cannot live with, cancel before it takes effect and you will not be charged again.

21.Governing law, and the rest

These terms are governed by the laws of the state of Florida, United States, without regard to its conflict of law rules. Any dispute that is not going to arbitration goes to the state or federal courts sitting in Florida, and both sides agree those courts can hear it.

If you are a consumer somewhere with mandatory local protections, this does not take away any right you have under the law where you live.

We may transfer these terms to whoever buys the service or the business behind it, and we will tell you when that happens. You may not transfer them without asking us first.

The sections on acceptance being a record, on your content, on handling your clients' information, on liability, on what you cover us for, on settling a disagreement, and on governing law keep applying after your account ends.

If any part of these terms turns out to be unenforceable, the rest stays in force. Not enforcing a term once does not waive it. These terms, with the Privacy Policy, are the whole agreement between us about the service.

22.How to reach us

Email support@sendproposalsfast.com. That address reaches Benjamin Krall directly and is the right place for questions about these terms, refunds, abuse reports, copyright complaints, and legal notices.